FAQ

Most of our tours are in English. On the Czech version of our website, you can also find occasional open tours in Czech.

Many of our guides speak other languages, so we can often arrange private tours in German, Italian or Spanish (and sometimes other languages as well) – depending on guide availability and the date.

We think walking tours work best at about 3–4 hours per day. If you'd like a longer experience, it's usually better to split it over two days – it's easier to absorb the places and information and still enjoy the tour. 

For day trips outside Prague, tours typically last around 7 hours, depending on the destination.

Most of our tours are private, so we're happy to adapt the start time to your preferences.

• Morning tours usually start at 10:00 am
  (earlier or later starts are possible for special requests, or for example during very hot days).

• Afternoon tours typically begin at 1:00 pm (13:00) or 2:00 pm (14:00).

We can usually start at almost any time. If you don't have a strong preference, choosing "whenever" is easiest for us, as it allows us to adjust the guides' schedules more flexibly. If you prefer a morning, afternoon, or evening tour, that's absolutely fine – we'll do our best to find a matching time slot, if available.

The main exception is the Prague by Night (walking tour), which has fixed start times depending on sunset. The exact available times are always shown after selecting your date in the booking form.

We aim to tailor private tours precisely to your interests and preferences. This is why we do not provide set itineraries. Unless you have specific requests, we will meet you at your hotel, have a brief conversation, and decide together what you would like to see. Our guides are well-versed in leading tours around the historical centre, including the Old & New Town, Jewish Quarter, Lesser Town, Prague Castle, and Vyšehrad. If you have special requests, please include them in the form.

For first-time visitors, we understand you might not be familiar with Prague's highlights. If you are unsure, trust us to create an enjoyable and informative experience for you.

Additionally, unless it is something very specific, there is no need to send us a detailed list of places (often compiled from various sources) you want to visit.

Most of the time, we meet our guests at their hotel unless we are starting with a tour of the Jewish Quarter or Prague Castle. After a brief introduction, we discuss what they have already seen and what they would like to see, visit, or learn about. Then, we set off on our tour to explore and have some fun! 

We always do our best to pick you up at your hotel – as long as it's reasonably close to the centre and convenient for the tour.

In some cases, though, it may work better to meet directly at the starting point – for example at Prague Castle or in the Jewish Quarter. If that's the case, we'll explain everything clearly in advance and choose a meeting place that's easy to find.

Not always. The order of the sights may change, because we plan each tour in the most efficient and enjoyable way. We take into account your hotel's location, where you'd like the tour to end, current conditions in the city – and, whenever possible, we adjust the route to avoid the biggest crowds.

Our goal is simple: for the tour to flow naturally and for you to enjoy each place at the right moment.

Yes – all of our tours (with the exception of Prague by Night walking tour) are private, which means we fully adapt them to your family's needs and pace. From your booking form we'll already know that you're traveling with children, so we'll tailor the route, add fun stories and engaging stops, and match you with the guide best suited for families. Stroller breaks, snack stops, and flexible timing are no problem. 

Some parts of the city – especially historic areas – are cobblestoned and uneven. If you require accessibility accommodations, just let us know and we'll plan a suitable route. Our Prague by Night walking tour is generally not recommended, as it involves hills, cobblestones and more participants. However, our private tours are always adapted to your needs and pace, and we have experience working with families with strollers as well as guests using wheelchairs.

We can help you with tickets – but entrance fees are usually not included unless the tour description says so. At some sites, our guides have priority entry, and we'll let you know when that applies.

The price of each tour you will find on its page. For private tours without a fixed itinerary,  the cost depends on the length of the tour and the number of the participants. More details are available here. You can also view our full price list bellow this section.

If the entrance fee is not included (as mentioned in the tour description), standard fees apply. You can find our list of entrance fees here.

Our prices reflect the quality and care behind each tour.

We work with carefully selected, fully licensed guides in Prague, chosen not only for their knowledge but also for their communication skills, flexibility, and ability to tailor each tour to the guests.

We focus on small groups, personal approach, and thoughtful preparation – not mass tourism.

This means more time, experienced guides, and a truly customized experience.

We prefer cash payments in CZK, but you can also pay the equivalent in USD or EUR.

If you prefer to pay by credit card, please inform us in advance. Please note that card payments are processed via SumUp, and a 3% processing fee applies.  

(The good news is that we accept not only Visa and Mastercard, but also American Express, Apple Pay, and Google Pay.)

Tipping isn't required – but it is fairly common on private tours.

If you feel your guide added something special to your visit, a tip is simply a thoughtful way to express your appreciation.